Terms of sale
Last updated 2026-10-04
This is a translation for convenience. If the versions differ, the Swedish terms apply.
1. General
These terms apply when you shop as a consumer at meramou.se. The store is run by MÉRAMOÚ AB, reg. no XXXXXX-XXXX, XXXX Gatan 1, 111 22 Stockholm. Email: hej@meramou.se. You must be 18 or have a guardian's consent to place an order.
2. Prices
All prices are in Swedish kronor including 25% VAT. Shipping within Sweden is free. We reserve the right to correct obvious pricing errors.
3. Orders
The contract is formed when you have completed payment and received an order confirmation by email. Please check the confirmation and contact us right away if anything is wrong.
4. Payment
Payments are handled securely by our payment partner Stripe. You can pay by card (Visa, Mastercard, American Express), Klarna, Swish, Apple Pay and Google Pay. We never see your card details. If you choose Klarna, Klarna's terms also apply.
5. Delivery
We ship with PostNord and delivery normally takes 1 to 3 business days within Sweden, in plain packaging. If delivery is delayed we will let you know. If delivery does not happen within 30 days, you may cancel the purchase.
6. Right of withdrawal
You have a 14-day right of withdrawal under the Swedish Distance Contracts Act (2005:59), starting the day you receive the item. Tell us within that period by emailing hej@meramou.se.
Hygiene exception: Wigs and toppers are delivered in sealed hygiene packaging. For health and hygiene reasons, the right of withdrawal does not apply once the seal has been broken.
Return the item without undue delay and no later than 14 days after notifying us. You pay for return shipping. We refund you within 14 days of your notice, but may wait until we have received the item. Refunds are made to the original payment method.
7. Complaints
If an item is faulty, you may make a claim under the Swedish Consumer Sales Act (2022:260) for up to three years after delivery. Contact us within a reasonable time of discovering the fault; notice within two months is always considered timely. Normal wear, incorrect care, chemical treatment or home coloring are not faults.
8. Personal data
See our privacy policy.
9. Disputes
We always try to solve problems directly with you. If we cannot agree, you can contact the National Board for Consumer Disputes (ARN), arn.se. We follow ARN's recommendations.